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Buzzmint Hub / Engage / Admin / Manage users

Manage users

Search, create, activate and verify member accounts while applying the correct privacy and role settings.

For: Platform administrators and user managersReading time: 8 minIncludes video guideBuilt from Admin walkthroughAdmin access
Manage usersNarration retained · lightweight training copy embedded.
Admin walkthrough reviewed
Source walkthrough

admin_users.mov · Reviewed against the Buzzmint Engage Admin interface on 16 July 2026. The full-motion master remains in the private BUZZMINT VIDEOS Drive folder.

  1. 00:00Review the user directory

    Use search, date and status controls.

  2. 00:31Open Add User

    Start a new user record and profile.

  3. 01:02Complete account fields

    Add identity, organisation, country and role information.

  4. 01:31Verify the member profile

    Check the created account in Network and Admin.

What Users controls

The Users area is the operational directory for accounts in the current portal. Administrators can search and filter accounts, change status, create a user and review the information that will appear in the member experience.

The Users table provides search, date and status filters, account status controls and user actions.
The Users table provides search, date and status filters, account status controls and user actions.

Find and review users

Use the search field, date selector and status filter before using the edit or delete actions. The status toggle provides a quick way to activate or deactivate an account where your role permits it.

Add a user

1

Select Add User

Open Admin → Users and choose Add User.

2

Upload an optional profile image

Use an approved profile image or leave the placeholder in place.

3

Choose profile privacy

Decide whether the user profile should be visible to other members.

4

Complete the identity fields

Add username, first name, last name and a unique email address.

5

Add organisational details

Enter job title, company, country and any appropriate About information.

6

Assign the correct role

Choose the least-privileged role that supports the person’s responsibilities.

7

Create and verify

Create the account and confirm the user appears in the table.

The Add User form begins with profile imagery, privacy controls and account details.
The Add User form begins with profile imagery, privacy controls and account details.
Complete the user’s email, organisational information, country and role before creating the account.
Complete the user’s email, organisational information, country and role before creating the account.

Check the member result

Where profile visibility is enabled, confirm the new account appears correctly in Network and that the public fields match the intended information.

A newly created visible user appears as a member card in Network.
A newly created visible user appears as a member card in Network.
Do not invent shared admin accounts.Use individual accounts so actions remain attributable and access can be withdrawn cleanly.

User-management best practice

  • Check the spelling of the username and email before creation.
  • Use a monitored business email for administrators.
  • Apply profile privacy deliberately.
  • Review inactive and duplicate accounts regularly.
  • Deactivate access when a person changes role or leaves.

User checklist

  • The email and username are unique and correct.
  • The role provides no more access than required.
  • Country and organisational fields are accurate.
  • Profile privacy matches the agreed member experience.
  • The user appears in the expected directory or restricted view.

Common issues

The user cannot sign in

Confirm the email address, account status and invitation or password-creation process.

The user sees the wrong modules

Review the assigned role and the role access configured in Module Control.

The profile is missing from Network

Check the profile privacy setting and whether the Network module is enabled for the user’s role.

Hub version 0.3.7 · Last updated 16 July 2026

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