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Buzzmint Hub / Engage / Create and interact with Feed posts

Create and interact with Feed posts

Publish timely community updates and understand how members can like, comment on and share Feed posts.

For: Platform administrators and community managersReading time: 7 minIncludes video guideBuilt from walkthrough
Create and interact with a Feed postNarration retained · local file-browser details obscured.
Walkthrough reviewed
Source walkthrough

Feed module.mov · Reviewed against the Buzzmint Engage interface on 16 July 2026.

What the Feed is for

The Feed provides a conversational stream for timely updates, discussion and lightweight member interaction. It is different from formal News content: Feed posts are designed for faster, more social communication.

An empty Feed invites an authorised user to create the first post.
An empty Feed invites an authorised user to create the first post.
Publishing access may depend on the portal’s permissions.The walkthrough is completed by an administrator. Only users who are authorised to publish should see or use the post-creation controls.

Create a Feed post

1

Open Feed

Select Feed from the left-hand portal navigation.

2

Select Create a new post

The Create Post form opens over the Feed.

3

Add a title

Use a clear title that tells members what the post is about before they read the body.

4

Write and format the body

Use the rich-text toolbar for headings or paragraph style, emphasis, lists, alignment, links and other supported formatting. Keep the message easy to scan.

5

Upload an optional image

The upload control accepts JPEG, PNG, JPG, WEBP and SVG files.

6

Choose whether to allow comments

Select Allow comments on this post when the post should support a discussion. Leave it clear for announcement-only content.

7

Select Post

Publish the item and confirm it appears at the top of the Feed.

The Create Post form includes a title, rich-text editor, image upload and comment setting.
The Create Post form includes a title, rich-text editor, image upload and comment setting.
A completed post ready to publish, with comments enabled.
A completed post ready to publish, with comments enabled.

Check the published post

The published card displays the author, role and time, followed by the title, formatted body and uploaded image. Engagement totals and actions appear underneath.

The newly published post displayed in the Feed.
The newly published post displayed in the Feed.
Review immediately after publishing.Check formatting, image crop and spelling while the post is still recent. The three-dot menu is visible on the post, but its available actions were not opened in this walkthrough and may depend on permissions.

Like, comment and share

Like

Acknowledge the post

Select Like to register a reaction. The control changes to Liked and the total updates.

Comment

Join the discussion

When comments are enabled, select Comment, enter a response and use the send control.

Share

Use the available share action

The post includes a Share control. Its exact destination or behaviour can depend on the portal configuration and browser.

Counts

See engagement at a glance

Like and comment totals are displayed beneath the post content.

The post shows the Liked state and an open comment field.
The post shows the Liked state and an open comment field.
The engagement totals update after the interaction is submitted.
The engagement totals update after the interaction is submitted.

Feed publishing best practice

  • Use one purpose per post.Announcements, questions and calls to action are easier to understand when they are not combined.
  • Lead with the useful information.Members may only scan the first few lines.
  • Use images intentionally.The image should add context, not simply repeat the title.
  • Enable comments only when somebody can monitor them.Set expectations and respond where a reply is needed.
  • Use News for formal or long-lived information.The Feed works best for timely community conversation.

Post checklist

  • The title is clear and free from placeholder text.
  • The body is readable on a narrow screen.
  • Links open the intended destination.
  • The image is approved and displays correctly.
  • The comment setting matches the purpose of the post.
  • The published item appears in the correct portal.
  • Somebody is responsible for monitoring replies where comments are enabled.

Common issues

The post does not appear

Confirm that Post was selected successfully, then refresh the Feed. Check that you are signed into the correct portal.

Members cannot comment

Comments may not have been enabled when the post was created, or the member’s permissions may restrict interaction.

The image will not upload

Confirm the file uses one of the supported formats and is not unusually large or corrupt.

Formatting looks inconsistent

Remove unnecessary styling, use a simple paragraph structure and preview the published result rather than relying only on the editor.

Hub version 0.3.7 · Last updated 16 July 2026

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