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Buzzmint Hub / Engage / Create and join Forum discussions

Create and join Forum discussions

Organise durable community conversations into categories, publish a Topic and participate through replies and reactions.

For: Community administrators, moderators and membersReading time: 9 minIncludes video guideBuilt from walkthrough
Create and join Forum discussionsNarration retained · lightweight web copy embedded.
Walkthrough reviewed
Source walkthrough

forums.mov · Reviewed against the Buzzmint Engage interface on 16 July 2026. The original full-motion master remains in the private BUZZMINT VIDEOS Drive folder.

  1. 00:00Review Forum

    See the empty state, search and category structure.

  2. 00:33Create a Forum category

    Add the category in Admin.

  3. 00:56Open the category

    Enter the Forum and select New Topic.

  4. 01:06Create a Topic

    Add square image, banner, title and content.

  5. 02:13Reply and engage

    Open the Topic, post a reply and use the engagement controls.

What Forum is for

Forum supports longer-running, topic-based discussion. Unlike Feed, a Forum preserves conversations inside categories and Topics so members can return to them later.

The Forum begins with searchable categories and a clear empty state.
The Forum begins with searchable categories and a clear empty state.

Create the Forum category

Use Admin → Categories → Forum to add the category name and description. Open the category from Forum after it becomes Active.

Create a Forum category before members can add Topics within it.
Create a Forum category before members can add Topics within it.

Create a Topic

1

Open the Forum category

Select the category, then choose New Topic.

2

Add the Topic images

Upload the square Topic Image and the wider Topic Banner Image in the supported formats.

3

Write the title

Use a title that makes the discussion question or subject obvious.

4

Add the content

Provide enough context for members to respond constructively.

5

Create and check

Select Create Topic and confirm it appears in the category list.

Create Topic includes square and banner imagery, title and discussion content.
Create Topic includes square and banner imagery, title and discussion content.
A published Topic appears in its Forum category with author and activity information.
A published Topic appears in its Forum category with author and activity information.

Read, reply and engage

Open the Topic to view the banner, original post and existing replies. Enter a response in Post a Reply, then submit it. The Topic also exposes interaction controls such as reaction and Share where configured.

The Topic detail preserves the original post and the ongoing discussion.
The Topic detail preserves the original post and the ongoing discussion.
Members can add a reply beneath the Topic conversation.
Members can add a reply beneath the Topic conversation.

Forum best practice

  • Use categories that reflect recurring subjects.
  • Write titles as clear questions or propositions.
  • Set visible community conduct rules.
  • Move duplicated topics rather than fragmenting discussion.
  • Assign moderation ownership.
  • Use Feed for brief updates and Forum for durable discussion.

Forum checklist

  • Category is active and correctly named.
  • Topic title is clear.
  • Images display correctly.
  • Content includes enough context.
  • Replies can be posted.
  • Moderation and reporting routes are understood.

Common issues

New Topic is not available

The user may lack publishing permission, or the Forum category may not be active.

A reply does not appear

Confirm it was submitted successfully, then refresh and check moderation rules.

The Topic is in the wrong category

Use the available administrative controls to correct it rather than recreating the conversation where possible.

Hub version 0.3.7 · Last updated 16 July 2026

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