Engage Admin area
The complete administration guide for users, content, credentials, modules, roles, reporting and support resources.
Purpose of the Admin area
The Engage Admin area controls the people, content, recognition, reporting and navigation behind the member experience. These guides are built from the administrator walkthroughs recorded against the Buzzmint demo portal.
Admin guides
Analytics
Review users, courses and events.
Open guide →Admin guideUsers
Create and manage accounts.
Open guide →Admin guideCertificates
Build and assign completion certificates.
Open guide →Admin guideBadges
Create reusable achievement badges.
Open guide →Admin guideRecent activity
Investigate admin and member actions.
Open guide →Admin guideHome page
Configure banners and Home cards.
Open guide →Admin guideContent
Manage module content and banners.
Open guide →Admin guideCategories
Maintain module-specific categories.
Open guide →Admin guideModule control
Set module status and role visibility.
Open guide →Admin guideCustom modules
Create client-specific navigation destinations.
Open guide →Admin guideUser roles
Define permissions and signup links.
Open guide →Admin guideFAQs
Publish recurring Help Centre answers.
Open guide →Admin guideUploads
Manage reusable media files and links.
Open guide →A safe administration workflow
Confirm the portal and role
Make sure you are working in the correct client environment with an individual authorised account.
Understand the member outcome
Open the relevant member module before changing its administration.
Make one controlled change
Avoid changing permissions, content and module status simultaneously.
Verify with a representative account
Check the effect using the role and device that matter.
Record significant changes
Use the agreed project, support or governance log.
Important boundaries
- Use least privilege when managing roles and modules.
- Handle exports and member information according to the client’s policy.
- Do not delete categories, files or modules before checking dependencies.
- Test signup links and public-facing content outside the admin session.
- Escalate uncertainty before changing a live client configuration.
Recording quality notes
The current walkthroughs are sufficient for this first documentation build. Custom Modules and User Roles are broad enough to benefit from shorter task-based clips later, while Categories and Uploads would benefit from a follow-up showing edit/delete and dependency checks. These refinements can replace the videos without changing page URLs.
Hub version 0.3.7 · Last updated 16 July 2026