Buzzmint
Knowledge Hub
Buzzmint Hub / Internal / Super Admin / Activate the client administrator
Buzzmint internal documentationThis area is for authorised Buzzmint team members only. Do not share these pages, recordings, credentials or Super Admin URLs with clients.

Activate the client administrator

Verify the account-creation email, password setup and first sign-in for the portal’s initial administrator.

Access: Super AdminOwner: Buzzmint onboarding teamSource: product walkthroughBuilt from walkthrough
Stage 01Create portal
Stage 02Activate administrator
Stage 03Edit and verify
Activate the client administratorNarration retained · other client information obscured.
Sanitised training copy
Source walkthrough

Screen Recording 2026-07-15 at 09.44.33.mov · Documentation status: ready for Buzzmint team review. The unrestricted master remains in the private Buzzmint Drive folder.

Confirm the welcome email

Creating the portal triggers an account-creation email to the administrator address entered in Basic Info. Confirm the email has arrived and that the branding and organisation name are appropriate.

The invited administrator receives a Buzzmint Engage account-creation email.
The invited administrator receives a Buzzmint Engage account-creation email.
Check the destination before resending.If the email does not arrive, verify the address in Super Admin and ask the recipient to check spam or filtered folders before creating a duplicate account.

Create the administrator password

1

Open the invitation link

The administrator selects the account-creation link from the welcome email.

2

Enter and confirm a password

The password and confirmation must match and satisfy the platform’s current requirements.

3

Accept the terms

The screen states that terms and conditions apply. Confirm the linked legal content is the expected client-approved version.

4

Create Password

Submit the form and wait for confirmation or redirection.

The branded password-creation screen uses the portal’s uploaded logo and login background.
The branded password-creation screen uses the portal’s uploaded logo and login background.

Verify the first login

After activation, sign in using the administrator email and newly created password. Confirm that:

  • The expected login background is visible.
  • The portal logo is clear and not stretched.
  • The email address is recognised.
  • The terms link works.
  • The login completes without an error.
  • The user lands in the correct client portal.
The administrator signs in through the newly branded portal login page.
The administrator signs in through the newly branded portal login page.

Internal handover note

For live client onboarding, the client administrator should create their own password. Buzzmint may test the invitation process with an agreed test account, but passwords must never be stored in project documents or sent through the questionnaire.

Hub version 0.2.0 · Last updated 15 July 2026

← PreviousCreate a client portalNext →Edit and verify a portal